At Stylotex, customer satisfaction is very important to us. If you are not completely satisfied with your purchase, we are here to help.
Returns
You may request a return within 7 days of receiving your order. To be eligible for a return, the item must meet the following conditions:
- The product must be unused and in its original condition
- It must be returned with the original packaging
- The item should not be damaged or altered
Once we receive and inspect the returned item, we will notify you about the status of your return.
Refunds
If your return is approved, your refund will be processed. The refund will be issued through the original payment method used during the purchase.
Please note that it may take a few business days for the refund to appear in your account, depending on your payment provider.
Exchange Policy
If you receive a defective, damaged, or incorrect item, please contact us immediately. We will gladly arrange a replacement or exchange for the correct product.
Non-Returnable Items
Some items may not be eligible for return due to hygiene reasons or special promotions. These items will be clearly marked on the product page.
Return Shipping
Customers may be responsible for the return shipping cost unless the product was damaged or incorrect when delivered.
Contact for Returns
If you have any questions about returns or refunds, please contact our support team:
Email: info@stylotex.com
Our team will guide you through the return process and make sure your issue is resolved as quickly as possible.